"How well are we doing?" "Can we do better?" are two key questions Mobile Operators frequently ask themselves. SouthTel Network Performance Services provides the answers. 

SouthTel carries out fundamental research into Voice; Data; Messaging & Coverage quality and report on the way it is perceived by the mobile operators subscribers. We use the results of this data collection to help us calibrate the quality analysis of algorithms to reflect as accurately as possible the typical subscriber's perception. Our service is intended to impartially compare the performance of commercially deployed in the country. The intention is to provide competitive benchmarks of the customer experience for each of the services deployed in the market as well as identify negative call events and make recommendations to improve the performance of mobile operators network. 

Click here to download Regulator Benchmark Project Management Report (2.8 MB) 

SouthTel performs the following tests: